· Straight Answers

Best SEO companies on the BBB

Updated August 27, 2026
The short answer

A BBB rating measures complaint handling, not work quality. Accreditation is a paid membership, not an audit. That still tells you something useful, namely whether a company answers when things go wrong. It is not evidence that their SEO works.

Fivenson Studios has a 5.0 rating across 132 verified reviews. You can read every one of them, word for word, on our reviews page.

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What the BBB can and cannot tell you about an SEO company

The Better Business Bureau is most useful for spotting problems. If a firm has a pattern of unresolved complaints, that is a red flag and worth knowing before you sign anything.

What it cannot tell you is whether the work is any good. There is no BBB assessment of whether a campaign produced leads.

How to check an SEO company on the BBB

  • Read the complaints, not the grade. One resolved complaint from four years ago means nothing. A pattern of the same complaint means everything.
  • Know what accreditation is. It is a paid membership with a code of conduct. Useful context, not a quality audit.
  • Check the response. A company that answers a complaint carefully is showing you how it will treat you.
  • Do not stop here. A clean BBB profile is the absence of a problem, not the presence of results.

What accreditation is and is not

BBB Accreditation means a business applied, met the BBB's standards, and pays an annual fee. That is worth noting, because the badge is often shown as if it were an independent verification of quality.

It is reasonable evidence that a company intends to handle disputes properly. It is not evidence that anyone got more customers.

The BBB vs Clutch vs Google for SEO reviews

The BBB is a downside check: complaints and how they were handled. Clutch is verified client interviews about real projects. Google shows the sheer number of reviews. Use the BBB to rule a firm out, not to rule one in.

Common questions

Does a BBB rating mean an SEO company is good?

No. The rating reflects complaint history and how the business responds, plus factors like time in business. It is a useful way to spot a firm with a pattern of problems, but it says nothing about whether their SEO produces results.

Is BBB accreditation paid?

Yes. Accreditation is a paid annual membership for businesses that meet the BBB standards. It is reasonable evidence of intent to handle disputes properly, not an independent audit of work quality.

What should I check instead?

Verified reviews that describe outcomes, on Clutch and Google. Ask for a client you can call. Ask what they would report on monthly and what happens if it does not work.

Verified reviews from real Fivenson clients

Real, verified reviews · 5.0★ average across 132+ reviews.
★★★★★

Chris was wonderful to work with. He made our logo for KnoME LLC. He took the time to really get to know our business, what we do, how we do it and use that to create our logo. We are very pleased with the work and the over the top service that was given.

Mitzi LyonsVerified Google review
★★★★★

Had a great experience working with Fivenson Studios!! Very professional, I would highly recommend to use them for your business needs!

Lisa SodanoVerified Google review
★★★★★

When I came to Fivenson Studios I had a vision in mind for my business. Fivenson took my vision and brought it to life. Their team worked very hard to make sure my expectations were met. They helped with my website Development, marketing material, logo design and identification package just to name a few. I was pleased with their professionalism and attention to detail. I highly recommend Fivenson Studios..you won’t be disappointed.

N WVerified Google review
★★★★★

Fivenson Studios was a life saver for me. When starting my business I wanted a certain image and look for it. Fivenson did just that. They created my logo, identity package, website design and Development, business cards and my brochures and I am completely satisfied. They went above and beyond my expectations, very responsive and willing to do what it takes to get the job done. Their team enjoys what they do and you can tell. I would absolutely recommend Fivenson for your business needs.

Nicole WarrenVerified Google review
★★★★★

Excellent business. I worked with Fivenson Studios to create a logo for a new project. I found them to be highly responsive, professional, and very good at their work. The end product was high quality and beautiful.

Jonathon McBrideVerified Google review
★★★★★

My experience with Chris and Fivenson studios , has been one of the best not only for my professional needs but personal also. In January of 2018 my Aunt made her transition and it was left up to me for all her arrangements.... I had to obituary to do last minute and “Chris” came threw for me by putting it for me at no charge.I told him I would bring him business in the future, well I needed a revision of my ICON and a new website.I remember who was there for me in my time of need Chris and Fivenson studios.I reached out to Chris and asked him if he remembered me and what I said to him, to my surprise he did remember me and quoted what I said almost two years later.As we begun the revision of my ICON, Chris attention to detail, patience and overall understanding of what I wanted and needed was easily comprehend it and execute it by the Fivenson team. The revision of my ICON will be on display, Chris and the Fivenson team work, costumer service and pricing is second to “NONE” and I will continue to do business with them throughout my fashion design career. When Your The Standard Setters Your Work Will Reveal It....:::TrL Sincerely, Taft R Lewis owner of GLAMOUR GURL INC

Glamour GirlVerified Google review
★★★★★

I was impressed from beginning to end with the website design for my business. Fivenson Studios met my every need and made sure to include every detail that was important to me. I highly recommend Chris and his team! I have been given so many compliments on my website design. Thank you so much, Fivenson Studios.

Hannah WilgusVerified Google review
★★★★★

Fivenson Studios is an amazing company to work with!!! If you are reading these reviews to determine which website company to hire… look no further! I immediately knew I was in good hands with this group. Their staff is friendly, kind, patient, respectful, personable, professional, responsible, and talented. They are excellent communicators and very transparent about the entire process. They fixed my broken website and leveled it up in a huge way. These are high quality people doing high quality work.

Trevor StoneVerified Google review
★★★★★

Fivenson Studios really knows what they’re doing! They communicate very well, and they always make you feel like you’re the most important person in the world. I will continue to do business with them, because I know they will take care of me! Whatever you have regarding media, whether it’s, websites, videography, photography, marketing, shoot if you want to just feel important, contact Fivenson Studios, they’ll get you right!

Jevon AlexanderVerified Google review
★★★★★

Chris and Co rocked out my logo based off a bare-bones sketch I did, and I couldn't be happier!

Jake ZindaVerified Google review
★★★★★

Start to finish (with a revision) in one week.

Lester MitchellVerified Google review
★★★★★

Fivenson Studios recently created a website for me, they were an absolute pleasure to work with! Chris was extremely helpful, and responsive to any questions I had. They provided us with a great product, for a reasonable price, with great service along the way. Highly recommend.

Tyler NaebeckVerified Google review
★★★★★

Chris and his team did an excellent job building our website. The process was easy, intuitive, well thought out, and the final product was just what we envisioned. They are very responsive to communications and kept us in the know through the whole process.

Bryan JoffeVerified Google review
★★★★★

Fivenson Studios has been my number one choice for all my graphics and marketing needs. I've been dealing with them for over 5 years and they've always over passed my expectations. I'm based in Trinidad, but the service has always been efficient and well executed. I will continue to give them my support. I highly recommend them for the best quality and exceptional service!

Gabriella RagbirVerified Google review

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